Customer Services
Our Customer Support Service
We're dedicated to providing you with exceptional support, guidance, and solutions. Our commitment to service excellence goes beyond transactions; it's about forging lasting relationships with our customers. Whether you have a simple inquiry or need in-depth assistance, our team is here to ensure you have the best experience possible.
Service Center Number: 0308-4774775
Warranty & Paid repairs Tariffs ( Robam Products )
Hobs
# |
Description |
Warranty |
Paid Repair charges |
Home policy call charges |
---|---|---|---|---|
1 |
Installation Charges |
There is no free installation. Rs.1000/- will be charged in Warranty / out of warranty period. |
Rs.1000/- Plus cost of installation material will be charged. (After Warranty Period) |
|
2 |
Repair Charges |
Rs.1000/- as a repair charges will be charged after expiry of Warranty period |
After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges". |
|
3 |
Parts |
01 year Free Electrical parts % 03 year burner warranty is given from the date of purchase. |
As per actual selling price, parts cost will be charged. (After warranty period is Over) |
MWO & Electric Oven
# |
Description |
Warranty |
Paid Repair charges |
Home policy call charges |
---|---|---|---|---|
1 |
Installation Charges |
There is no free installation. Rs.1000/- Plus cost of material will be charged in Warranty / out of warranty period in both cases. |
||
2 |
Repair Charges |
In warranty period, no labor charges will be claimed as per "Warranty Card Terms." |
Rs.1000/- as a repair charges will be charged after expiry of Warranty period. |
After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges." |
3 |
Parts |
01 year Free Electrical parts & 03 years burner warranty is given from the date of purchase. |
As per actual selling price, parts cost will be charged. |
Hoods
# |
Description |
Warranty |
Paid Repair charges |
Home policy call charges |
---|---|---|---|---|
1 |
Installation Charges |
There is no free installation. Rs 2000/- Plus Cost of additional material will be charged in Warranty / out of warranty period in both cases. However Centre Hood is not included in this policy. |
||
2 |
Repair Charges |
Rs.1000/- as a repair charges will be charged after expiry of warranty period. |
After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges." |
|
3 |
Parts |
01 year electrical parts & 12 years motor warranty is given from the date of purchase. |
As per actual selling price, parts cost will be charged. |
Note:- Fuel allowance will be paid as per below criteria
0-50 km Rs. 1000 /- (To & Fro)
0-51 km 51 km - 100 km Rs. 1500 to 2500 or actual /- (To & Fro)