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Our Customer Support Service

We're dedicated to providing you with exceptional support, guidance, and solutions. Our commitment to service excellence goes beyond transactions; it's about forging lasting relationships with our customers. Whether you have a simple inquiry or need in-depth assistance, our team is here to ensure you have the best experience possible.

Service Center Number: 0308-4774775

Warranty & Paid repairs Tariffs ( Robam Products )

Hobs

#

Description

Warranty

Paid Repair charges

Home policy call charges

1

Installation Charges

There is no free installation. Rs.1000/- will be charged in Warranty / out of warranty period.

Rs.1000/- Plus cost of installation material will be charged. (After Warranty Period)

2

Repair Charges

Rs.1000/- as a repair charges will be charged after expiry of Warranty period

After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges".

3

Parts

01 year Free Electrical parts % 03 year burner warranty is given from the date of purchase.

As per actual selling price,  parts cost will be charged. (After warranty period is Over)

MWO & Electric Oven

#

Description

Warranty

Paid Repair charges

Home policy call charges

1

Installation  Charges

There is no free installation. Rs.1000/- Plus cost of material will be charged in Warranty / out of warranty period in both cases.

2

Repair Charges

In warranty period, no labor charges will be claimed as per "Warranty Card Terms."

Rs.1000/- as a repair charges will be charged after expiry of Warranty period.

After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges."

3

Parts

01 year Free Electrical parts & 03 years burner warranty is given from the date of purchase.

As per actual selling price,  parts cost will be charged. 

Hoods

#

Description

Warranty

Paid Repair charges

Home policy call charges

1

Installation  Charges

There is no free installation. Rs 2000/- Plus Cost of additional material will be charged in Warranty / out of warranty period in both cases. However Centre Hood is not included in this policy.

2

Repair Charges

Rs.1000/- as a repair charges will be charged after expiry of warranty period.

After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges."

3

Parts

01 year electrical parts & 12 years motor warranty is given from the date of purchase.

As per actual selling price,  parts cost will be charged. 

Note:- Fuel allowance will be paid as per below criteria

0-50 km                                                          Rs. 1000 /- (To & Fro)

0-51 km   51 km - 100 km                    Rs. 1500 to 2500 or actual /- (To & Fro)

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