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Our Customer Support Service

We're dedicated to providing you with exceptional support, guidance, and solutions. Our commitment to service excellence goes beyond transactions; it's about forging lasting relationships with our customers. Whether you have a simple inquiry or need in-depth assistance, our team is here to ensure you have the best experience possible.

Service Center Number: 0308-4774775

Warranty & Paid repairs Tariffs ( Robam Products )

Hobs

#	Description	Warranty	Paid Repair charges	Home policy call charges
1	Installation Charges	There is no free installation. Rs.1000/- will be charged in Warranty / out of warranty period.	Rs.1000/- Plus cost of installation material will be charged. (After Warranty Period)
2	Repair Charges	Rs.1000/- as a repair charges will be charged after expiry of Warranty period		After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges".
3	Parts	01 year Free Electrical parts % 03 year burner warranty is given from the date of purchase.	As per actual selling price, parts cost will be charged. (After warranty period is Over)

MWO & Electric Oven

#	Description	Warranty	Paid Repair charges	Home policy call charges
1	Installation Charges	There is no free installation. Rs.1000/- Plus cost of material will be charged in Warranty / out of warranty period in both cases.
2	Repair Charges	In warranty period, no labor charges will be claimed as per "Warranty Card Terms."	Rs.1000/- as a repair charges will be charged after expiry of Warranty period.	After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges."
3	Parts	01 year Free Electrical parts & 03 years burner warranty is given from the date of purchase.	As per actual selling price, parts cost will be charged.

Hoods

#	Description	Warranty	Paid Repair charges	Home policy call charges
1	Installation Charges	There is no free installation. Rs 2000/- Plus Cost of additional material will be charged in Warranty / out of warranty period in both cases. However Centre Hood is not included in this policy.
2	Repair Charges		Rs.1000/- as a repair charges will be charged after expiry of warranty period.	After 01 month of purchase, Rs.1000/- will be charged as " Home visit charges."
3	Parts	01 year electrical parts & 12 years motor warranty is given from the date of purchase.	As per actual selling price, parts cost will be charged.